Please use the following methods for contacting us:
Simply Soap: email@example.com
(Please leave message on voice mail.)
We are located in San Diego, CA, USA, and all orders ship-out from our home-based workshop here.
Our voice mail is essentially our receptionist. If we hired a human receptionist, we'd have to raise the cost of our products to cover that salary expense along with state-required workers comp ins. etc., so we assume you won't mind the digital secretary. Please leave your message and we'll return it ASAP! If no message is left, we do not return calls. Too many solicitors.
We are most-usually in time-sensitive production (stirring/pouring soap) and cannot leave the task immediately to answer the phone. With your message, please leave a spelled-out email address so if it is late your time (we're Pacific Time--three hours later than Eastern Time, two hours later than Central Time) we can email you rather than call you back too late and interupt your evening. Or also please indicate if you prefer a text. Thanks!
Carol is chief cook & bottle-washer of both the soap and art business and so her days are extremely busy. A lot of kind folks and new soapmakers call with FAQ's or asking for how-to's, and unfortunately, Carol can't always spend a lot of time chatting, so we created a page to help answer some of those questions, as well as provide a photo tour of the workshop and art studio:
Thanks for contacting us!